Getting Started
Learn the basics and get up and running quickly
Popular Articles
Getting Started with Helpium in 5 Minutes
Learn how to set up your help desk and start supporting customers in just 5 minutes.
Installing the Chat Widget on Your Website
Step-by-step guide to embedding the Helpium chat widget on any website.
Understanding Roles: Owners vs Agents
Learn the difference between Owner and Agent roles and what each can access.
Navigating the Dashboard
A tour of the main dashboard sections and how to navigate between them.
The Onboarding Wizard
Complete the guided setup to configure your workspace, knowledge base, and widget.