Getting Started
Learn the basics and get up and running quickly
11 articles
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Articles in this category
How to Get Started with Helpium
Sign up and start your free trial, or have someone from the Helpium team set it up with you.
Is Helpium Right for My Business?
Who Helpium fits well, who it does not, and the questions worth asking before you start a trial.
What It Takes to Switch from Another Help Desk
How long a migration to Helpium realistically takes and what you need to prepare.
Popular articles
Installing the Chat Widget on Your Website
Step-by-step guide to embedding the Helpium chat widget on any website.
Frequently Asked Questions
Answers to the most commonly asked questions about Helpium, including pricing, features, setup, and support.
Customer API Integration Guide
Learn how to integrate your application with Helpium using the Customer API for widget embedding, customer identification, and conversation management.
Getting Started with Helpium in 5 Minutes
Learn how to set up your help desk and start supporting customers in just 5 minutes.
The Onboarding Wizard
Complete the guided setup to configure your workspace, knowledge base, and widget.