First Steps
Complete your initial setup
4 articles
Articles
Frequently Asked Questions
Answers to the most commonly asked questions about Helpium, including pricing, features, setup, and support.
Navigating the Dashboard
A tour of the main dashboard sections and how to navigate between them.
Troubleshooting Common Issues
Solutions to the most common issues with widget installation, chat functionality, AI responses, and account setup.
Understanding Roles: Owners vs Agents
Learn the difference between Owner and Agent roles and what each can access.