Channels
Set up and manage communication channels
Popular Articles
Widget JavaScript SDK Reference
Complete reference for the Helpium widget JavaScript SDK, including initialization, customer identification, and customization options.
Widget Features for Customers
What customers can do with the embedded chat widget on your website.
Customizing the Chat Widget
Change colors, position, greeting message, and bot settings for your widget.
How to Set Up Email Forwarding
Step-by-step instructions for forwarding emails from Gmail, Outlook, and Yahoo to Helpium.
Understanding Email Threading
How Helpium handles email conversations, subjects, and threading.