Channels
Set up and manage communication channels
Popular Articles
How to Set Up Email Forwarding
Step-by-step instructions for forwarding emails from Gmail, Outlook, and Yahoo to Helpium.
Customizing the Chat Widget
Change colors, position, greeting message, and bot settings for your widget.
Widget Features for Customers
What customers can do with the embedded chat widget on your website.
Understanding Email Threading
How Helpium handles email conversations, subjects, and threading.
Widget JavaScript SDK Reference
Complete reference for the Helpium widget JavaScript SDK, including initialization, customer identification, and customization options.