AI Workflows

Building Your First Workflow: A Lead Qualification Example

Step-by-step walkthrough of building a lead qualification workflow in the Helpium editor, from dragging the first node to testing it in the simulator.

Proactive Workflows, Variables, and Human Handoff

Three patterns to know once you are comfortable with the basics: proactive triggers, captured variables flowing across nodes, and getting human handoff right.

What Are AI Workflows?

AI workflows are visual, step-by-step automations that let your chatbot ask questions, branch on the answers, call your own APIs, and hand off to a human, all without writing code.

Workflow Nodes Explained

A quick reference for every node type in the workflow editor: Trigger, Ask, Classify, Condition, Action, Wait, Handoff, and End.