Embedding the Help Center Link on Your Website

Linking to Your Help Center

Your Helpium help center is a public website where customers can browse articles, search for answers, and get AI-powered suggestions.

Help Center URL

Your help center is accessible at a URL based on your workspace slug. The widget also includes a link to the full help center.

Where to Link

Add links to your help center in common locations:

• Website footer: A "Help Center" or "Support" link
• App navigation: A help/support menu item
• Email signatures: Include a link in your team's email signatures
• Onboarding emails: Point new users to relevant getting-started articles
• Error pages: Link to troubleshooting articles from 404/500 pages

Help Center Navigation

Customers can navigate your help center by:

• Searching: Using the search bar (if enabled)
• Browsing categories: Clicking through category listings
• Following breadcrumbs: Navigating the category hierarchy
• Reading related articles: Articles in the same category are shown as related content