Configuring Your Workspace

Workspace Settings

Configure your workspace identity from Settings → General. Only workspace owners can access these settings.

Workspace Name

The workspace name appears in:

• The dashboard header
• Email notifications sent to customers
• The help center (if enabled)

To update it:

1. Go to Settings → General
2. Edit the Workspace Name field
3. Click Save

Workspace Logo

Upload a logo that represents your brand:

1. Go to Settings → General
2. Click the logo upload area
3. Select an image file (JPG, PNG recommended)

The logo appears in:

• The dashboard sidebar
• Email communications
• The help center header

To remove the logo, click the Remove Logo button.

Other Settings

Additional workspace configuration is spread across dedicated settings pages:

• Billing: Manage your subscription plan
• Team: Invite and manage agents
• Channels: Configure Widget, Email, WhatsApp, Instagram, Messenger
• Help Center: Customize the public help center appearance
• Notifications: Configure your personal notification preferences